As the receptionist at Monomoy, Jacqueline needs to constantly think fast on her feet. Her motivation to provide quick and efficient support to the team stems from her fear of ever being called slow, like the animal she is most afraid of – turtles.
Jacqueline graduated from St. Joseph's College with a B.A. in Criminal Justice and a Minor in Psychology. This could explain why she has watched every single episode of Law & Order: SVU.